Player safety
Responsible GamblingPlay safe, play smart
Tools, limits and free resources to keep gaming fun. If gambling stops feeling like entertainment, help is one call away.
Player Protection Tools
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Self-Exclusion
Temporarily or permanently exclude yourself from playing
- •24 hours to permanent
- •Immediate activation
- •Prevents access to account
- •Can include marketing opt-out
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Deposit Limits
Set daily, weekly, or monthly deposit limits
- •Daily limits from R100
- •Weekly limits available
- •Monthly budgeting
- •Changes take 24h to activate
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Session Time Limits
Control how long you play in a single session
- •30 minutes to 6 hours
- •Automatic logout
- •Warning notifications
- •Break reminders
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Reality Check
Regular reminders of time spent and money wagered
- •Every 30-60 minutes
- •Session statistics
- •Spending summaries
- •Time played alerts
Warning Signs of Problem Gambling
If you recognize any of these signs in yourself or someone you know, it may be time to seek help:
⚠️Spending more money than you can afford
⚠️Chasing losses with bigger bets
⚠️Lying about your gambling activities
⚠️Neglecting work, family, or social obligations
⚠️Borrowing money to gamble
⚠️Feeling anxious or depressed about gambling
⚠️Unable to stop or control your gambling
⚠️Gambling to escape problems or negative emotions
Get Help & Support
National Responsible Gambling Programme
0800 006 008
www.responsiblegambling.co.za
24/7 free and confidential helpline
Gamblers Anonymous South Africa
071 669 1005
www.gasa.org.za
Support groups and recovery programs
SADAG (Depression & Anxiety)
0800 567 567
www.sadag.org
Mental health support and counseling
Need Immediate Help?
If you're experiencing a gambling crisis, don't wait. Help is available right now.
National Helpline: 0800 006 008
Free, confidential, and available 24/7
Remember: Gambling Should Be Fun
Safe Gambling Tips:
- • Set a budget before you start and stick to it
- • Never gamble with money you can't afford to lose
- • Take regular breaks and set time limits
- • Don't chase losses with bigger bets
- • Never gamble when upset, depressed, or under the influence
Our Commitment:
- • Age verification for all players (18+)
- • Comprehensive player protection tools
- • Staff training on problem gambling identification
- • Partnership with responsible gambling organizations
- • Regular review of player accounts for concerning patterns